Support

If you bought Remove Ads or a gem pack and it isn't showing up — for example on a new device or after reinstalling — open the in-game Shop and tap Restore Purchases. Purchases are tied to the Apple ID or Google account you bought them with, so make sure you're signed in with the same one. If it still doesn't appear, email me and I'll help sort it out.

Overbloom shows occasional full-screen ads between runs and optional rewarded ads you choose to watch. You can buy a one-time Remove Ads option from the in-game Shop to turn off the full-screen ads. Rewarded ads are always optional and only play when you tap to watch one.

You can review or change your ad-consent choice at any time from the Game's Settings. On iOS you can also manage tracking under Settings → Privacy & Security → Tracking. For full detail on what data ads use, see the Privacy Policy.

Sorry about that — I want to fix it. Email me at kieran.crown@gmail.com with your device model, your OS version, and a short description of what you were doing when it happened. A screenshot or screen recording helps a lot.

Overbloom stores your scores, settings, and unlocked cosmetics on your device. Deleting the app removes that data unless it was captured by your device's backup. If something vanished unexpectedly while the app was still installed, get in touch and include your device and OS version.